Dastaavej Assistance

About Dastaavej Assistance

Dastaavej Assistance has adapted features of all of them and it is the project to take the entire document producing process from a remote location (Document at Home). Dastaavej Assistance, is a portal in which an applicant can create a unique account on the administration page, in which the applicant will/can submit all the common documents and details required to produce most of the documents and after registration application will immediately receive a unique I'd. Later, when applicants need to produce any document, they do have to provide the additional details and documents required for the document and not available in applicants previously filled data. This will catalyse the process and for a region (region which implemented this) it will help in growing ease-of-living and ease-of-doing-business standards.

This was from the applicant part now, coming to the admin/administration part. To maintain the credibility of the process the administrative verification will be three layered + police verification optional layer. Three layers of this will be junior official verification followed by senior official verification and then super senior official verification followed by police verification(optional). If there is some error in details filled in registration or application the specific correction could be mentioned for applicant and then specific correction window will be visible on applicant dashboard to correct and re-upload and then the correction part will again follow the three/four level verification. As many details and documents will be pre-checked and verified on every application the applicant will have to fill only additional ones and admins will have to verify only additional ones. After approvals the documents can be sent to email/mobile number or it can be sent to dashboard and notification can be made by email/mobile number. To make the process more transparent document uploading process can be linked to Digilocker which provide verified document issued by the issuing body.

Also, there are many big regions serving with only one office making the applicant part hectic to travel once or twice and in some cases four to five times for longer distances. Also, making this online can bring transparency as every action can be recorded also many times administrative officials get irritated with continuous communication and heavy work load and this solution even addresses it.